Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what...
Platform:
Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
LessonsLearnedServer is a powerful multi-user knowledge-base software that streamlines the collection and sharing of valuable knowledge within an organization.
Benefits:
1. Encourages building a knowledge sharing community:
...