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Templates for the Hotel Helpdesk
Use Oulook as great helpdesk for customer mails to Hotels. The additional software for Reply-Butler supports you when you with the construction and also administration of the text modules for Hotel topics for your helpdesk. You'll get a preset...
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Freeware
Price: Free
Download Size: 245 KB
Platform
Windows XP, Windows NT, Windows Me, Windows 2003, Windows 2000
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Templates for the Fashion Helpdesk
Test Outlook as helpdesk for customer inquiries at Fashion- and also cloth-companies. You'll get a preset folder structure with the typical subjects that occur in customer inquiries Fashion- and also cloth-companies, together with tips for...
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Freeware
Price: Free
Download Size: 246 KB
Platform
Windows XP, Windows NT, Windows Me, Windows 2003, Windows 2000
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Templates for the Secretary Helpdesk
Employ Oulook as great Helpdesk-solution for customer inquiries directed at Office assistants and also registries. You will get a specified structure with the most common headlines which happen in customer inquiries Office assistants and also...
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Freeware
Price: Free
Download Size: 246 KB
Platform
Windows XP, Windows NT, Windows Me, Windows 2003, Windows 2000
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Templates for Webshop Helpdesk texts
Use Outlook as powerful Helpdesk for customer enquiry directed at Webshops. The Plugin for the ReplyButler helps you at the using / creation of the text modules for Webshop topics for the helpdesk. You'll receive a predefined organisational...
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Freeware
Price: Free
Download Size: 24552 KB
Platform
Windows Me, Windows, Windows NT, Windows XP, Windows 2000, Windows 2003
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Templates for Fashion Helpdesk texts
Test Outlook as convenient Helpdesk solution for customer e-mails to Clothing companies. You will get a predefined structure with the typical subjects that occur in customer e-mails Clothing companies, together with ideas for text modules that can...
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Freeware
Price: Free
Download Size: 24652 KB
Platform
Windows Me, Windows, Windows NT, Windows XP, Windows 2000, Windows 2003
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Desktop Pinger
Test anything that replies on a ping (ICMP). This little stay on top application is a handy tool for the helpdesk verifying that computers and other equipment are connected and online. Desktop Pinger don't require installation, just copy it to a...
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Freeware
Price: Free
Download Size: 318 KB
Platform
Windows XP, Windows Vista, Windows 2003, Windows 2000
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Zeta Helpdesk
The organization software ?Zeta Helpdesk? for Windows and Web offers an optimal environment with its modular software architecture for the adaptation, documentation, monitoring and payoff of external or internal support inquiries (tickets).
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Freeware
Price: Free
Download Size: 71905 KB
Platform
Windows XP, Windows, Windows 2000, Windows 2003
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Textmodules for Software Support
Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. Matching text...
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Freeware
Price: Free
Download Size: 258 KB
Platform
Windows XP, Windows NT, Windows Me, Windows 2003, Windows 2000
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Alchemy Help Desk
Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the...
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Freeware
Price: Free
Download Size: 908 KB
Platform
Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000
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NetWrix Password Manager
NetWrix Password Manager gives end users ability to securely manage their passwords and resolve account lockout incidents in a self-service fashion without involvement of helpdesk personnel, allowing organizations to implement strong password...
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Freeware
Price: Free
Download Size: 1146 KB
Platform
Windows XP, Windows, Windows 2000, Windows 2003, Windows Vista
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Self-service Password Reset Manager
Password Manager gives end users ability to securely manage their passwords and resolve account lockout incidents in a self-service fashion without involvement of helpdesk personnel, allowing organizations to implement strong password policies in...
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Freeware
Price: Free
Download Size: 1146 KB
Platform
Windows XP, Windows, Windows 2000, Windows 2003, Windows Vista
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Password Reset Manager
Password Reset Manager gives end users ability to securely manage their passwords and resolve account lockout incidents in a self-service fashion without involvement of helpdesk personnel, allowing organizations to implement strong password...
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Freeware
Price: Free
Download Size: 1146 KB
Platform
Windows XP, Windows, Windows 2000, Windows 2003, Windows Vista
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ViArt Shop Free
ViArt Shop Free is a powerful, flexible and easy to use template-driven PHP shopping cart system, which is fully customisable to suit almost any design or function. It includes many advanced features such as a powerful content management system,...
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Freeware
Price: Free
Download Size: 3305 KB
Platform
Windows 3.x, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Mac OSX, Linux
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ViArt Shop PHP Shopping Cart
The most professional PHP shopping cart on the market currently comes with Content Management System and Helpdesk Support system. Setting up this software bundle is always an easy thing to do with Install Wizard. Enterprise version also includes...
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Freeware
Price: Free
Download Size: 8929 KB
Platform
Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Linux, Macintosh
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Web Help Desk - Windows Server Install
The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs.
Are you using "email" and "sticky notes" on your monitor to track...
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Freeware
Price: Free
Download Size: 77824 KB
Platform
Windows XP, Windows Vista
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VersaSRS HelpDesk
versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not...
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Freeware
Price: Free
Download Size: 7483 KB
Platform
Windows 2000, Windows XP, Windows 2003
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rapidHELP
This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flowThrough its transparent data flow, rapidHELP is...
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Freeware
Price: Free
Download Size: 46080 KB
Platform
Windows 2000, Windows, Windows XP
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Remote Administrator (Radmin)
Remote Administrator is the fastest remote control software. You see the remote computer screen displayed either in a window or full screen on your computer monitor. All mouse and keyboard functions are transferred to the remote computer. You can...
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Freeware
Price: Free
Download Size: 1310 KB
Platform
Unknown
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ManageEngine FacilitiesDesk
ManageEngine FacilitiesDesk is a web based Maintenance and Facilities Management Software with asset management capabilities. The facilities management software offers you an integrated package for managing your facilities, from maintenance to...
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Freeware
Price: Free
Download Size: 44032 KB
Platform
Windows NT, Windows, Windows 2000, Windows XP, Windows 2003, Linux
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Web Help Desk Software
No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical...
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Freeware
Price: Free
Download Size: 55296 KB
Platform
Mac OSX
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HotScreen
HotScreen enhances your windows printscreen function. It takes an image of your screen, active window or work area and sends it where you want. You can use it to: Save an image of the screen as a jpeg or bmp. For documentation for example. Send...
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Freeware
Price: Free
Download Size: 1627 KB
Platform
Unknown
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Freeware HelpDesk CentreDesk Quotation
CentreDesk Quotation is a multi-user help desk quotations solution. One of the four CentreDesk Help Desk group, that are affordable and easy to useCentreDesk Quotation - can be run in conjunction with CDRepairs, or as a stand-alone application.To...
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Freeware
Price: Free
Download Size: 5570 KB
Platform
Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista
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Remote Management Gateway
Desktop Authority's Remote Gateway Management reduces the cost of providing support to local and remote workers with secure centralized, web-based remote management and remote control. Provide anytime management of computers via LAN or Internet to...
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Freeware
Price: Free
Download Size: 27136 KB
Platform
Windows 2003, Windows
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Boldcenter Operator Client .NET
Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid...
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Freeware
Price: Free
Download Size: 4263 KB
Platform
Windows 98, Windows Me, Windows 2000, Windows XP, Windows 2003
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Instant Housecall
Instant Housecall is a fast, easy remote access program that lets you offer remote support through firewalls. You can transfer files, and easily view and control the remote desktop. To start a session, ask your client to run Instant Housecall then...
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Freeware
Price: Free
Download Size: 1898 KB
Platform
Windows XP, Windows Vista, Windows 98, Windows 95, Windows 2003, Windows 2000
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SupportWizard
FAQ and issue tracking software. Winner of the User's Choice Gold Award for Multi-channel E-service (http ://www.userschoiceawards.com/results-2002_ICCM.html). With 4 years of production use, customers report that SupportWizard improves service...
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Freeware
Price: Free
Download Size: 0 KB
Platform
Windows 95, Windows, Windows 98, Windows Me, Windows NT
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ATAF-Support
The ATAF-Support program is a FREE online web database application that can handle online support request. The ATAF-Support program is used on this site.
ATAF-support runs on IIS 4.0/5.0 server or a Linux server with Chilli ASP installed...
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Freeware
Price: Free
Download Size: 49 KB
Platform
Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Linux, Windows CE
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Instant Housecall Free Edition
Free remote assistance is a reality with Instant Housecall Free Edition. Securely view and control your friend's screen, mouse, and keyboard as if you were sitting in front of their computer. Temporarily access remote PCs without changing...
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Freeware
Price: Free
Download Size: 883 KB
Platform
Windows XP, Windows Vista, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000
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ScreenStream
ScreenStream lets others 'watch' your screen while you work. It can be used as the modern equivalent of the overhead projector. When you run this program on your computer anyone else on your network (or even the internet) can view what is on your...
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Freeware
Price: Free
Download Size: 12500 KB
Platform
Windows XP, Windows, Windows 2003, Windows Vista
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ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating...
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Freeware
Price: Free
Download Size: 44032 KB
Platform
Windows XP, Windows 2003, Windows 2000, Linux
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