Jet Service Desk
Jet Service Desk is a high-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level...

Shareware Price: USD $174.00
Download Size: 3826 KB Platform Windows XP, Windows Vista, Windows 2003, Windows 2000

Web Help Desk Software
No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical...

Freeware Price: Free
Download Size: 55296 KB Platform Mac OSX

Web Help Desk - Mac OS X Server Install
The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs. Are you using "email" and "sticky notes" on your...

Freeware Price: Free
Download Size: 52224 KB Platform Mac OSX, Macintosh

Web Help Desk - Windows Server Install
The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software needs. Are you using "email" and "sticky notes" on your monitor to track...

Freeware Price: Free
Download Size: 77824 KB Platform Windows XP, Windows Vista

Help Desk for IIS
Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional...

Shareware Price: USD $199.00
Download Size: 4208 KB Platform Windows NT, Windows 2000, Windows XP, Windows 2003

GDS 2000 PRO
GDS 2000 PRO is incontestably the software you need to manage your service calls. It allows you to follow efficiently your service calls and keep the history of all the problems and solutions encountered. No matter the field of activity of the...

Shareware Price: USD $79.00
Download Size: 8346 KB Platform Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000

SupportPortal
AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in...

Demo Price: USD $275.00
Download Size: 2832 KB Platform Windows XP, Windows Vista, Windows 2003, Windows 2000, Linux

JiJiTechnologies Password Reset
JiJiTechnologies Password Reset is a web based password reset management system that allows users to reset their password. It provides the ability to delegate password management to the help desk. JiJiTechnologies Password Reset Service can help...

Freeware Price: Free
Download Size: 4175 KB Platform Windows XP, Windows Vista, Windows 2003, Windows 2000

QUAD Help Desk
QUAD Help Desk was designed to be a very simple, easy to learn, easy to use, easy to afford program for customer service. Multi user ready at no additional cost, QUAD Help Desk provides basic functionality that does not require consultants to...

Shareware Price: USD $179.00
Download Size: 4213 KB Platform Windows 98, Windows NT, Windows 2000, Windows XP

Auscomp IT Commander
A web based help desk solution for small businesses & enterprises giving you an essential & easy to use support platform for your employees & customers. It improves efficiencies & decreases expenses, so reduces overall costs. Quick to install &...

Shareware Price: USD $900.00
Download Size: 6872 KB Platform Windows NT, Windows 2000, Windows XP, Windows 2003, Linux

Shut Up And Reboot
Easily record, update and report on users, computers, peripherals, software, user training and support issues. Updated interface, new charts and graphs, integrated backup and restore. Don't let the name fool you, this affordable help desk program...

Shareware Price: USD $179.00
Download Size: 9972 KB Platform Windows 95, Windows 98, Windows NT, Windows 2000

ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating...

Freeware Price: Free
Download Size: 44032 KB Platform Windows XP, Windows 2003, Windows 2000, Linux

TaskPool
TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Helpdesk), with partners (outsourcing), bugtracking (development) and much.

Shareware Price: USD $495.00
Download Size: 42922 KB Platform Windows XP, Windows Vista, Windows 2003, Windows 2000

LBE Web Helpdesk
Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed...

Shareware Price: USD $950.00
Download Size: 1927 KB Platform Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000

The Job Log
The Job Log is designed for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. Tickets are issued as the call is...

Shareware Price: USD $24.95
Download Size: 41185 KB Platform Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista

VersaSRS HelpDesk
versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not...

Freeware Price: Free
Download Size: 7483 KB Platform Windows 2000, Windows XP, Windows 2003

The Help Desk Toolkit
The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This Help Desk Toolkit is for you if you are: * A business manager charged...

Shareware Price: USD $199.00
Download Size: 4382 KB Platform Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows CE, PDA, Palm OS 1.0

AccessAble Help Desk Professional Edition
A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are...

Freeware Price: Free
Download Size: 11045 KB Platform Windows 98, Windows NT, Windows XP

Asset Navigator
Asset Navigator is an integrated IT Service Management solution that enables you to streamline all aspects of your IT infrastructure - from Service Management to automated Asset Management and Network Administration. IT Service Management....

Freeware Price: Free
Download Size: 26136 KB Platform Windows NT, Windows 2000, Windows XP, Windows 2003

Polar Help Desk Free
Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out....

Freeware Price: Free
Download Size: 9717 KB Platform Windows XP, Windows, Windows 2000, Windows 2003

Macros
Macros - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks.

Shareware Price: USD $29.95
Download Size: 951 KB Platform Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003

Cool Desk
Cool Desk is a virtual desktop manager. Ever wish to have several screens on your computer? Cool Desk creates up to 9 virtual desktops and allows you to have different windows in each of them. The desktop manager window has a skinnable interface...

Shareware Price: USD $24.95
Download Size: 1044 KB Platform Windows 95, Windows, Windows 98, Windows NT, Windows 2000

VueChat Customer Service
VueChat Personal Edition is a Customer Service solution for the government and corporations that enables a web based Customer Service / online Help Desk techology with CRM, Live Video and VoIP (Voice over IP) technologies. VueChat allows...

Shareware Price: USD $19.00
Download Size: 3401 KB Platform Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Linux

ReadyDesk
Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service. Features include automated assignments and notifications, automated e-mail alerts, user...

Demo Price: USD $199.95
Download Size: 4720 KB Platform Windows NT, Windows, Windows 2000, Windows XP, Windows 2003, Windows Vista

SysAid Help Desk Inventory and Monitoring
SysAid is software for organizations' IT (Information Technology) departments. It provides asset management and monitoring, automatically scanning theorganization's network, listing and testing its machines. SysAid providesdetails on each machine...

Freeware Price: Free
Download Size: 51507 KB Platform Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows XP, Windows 2000, Linux

Easy-CSS
For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the...

Shareware Price: USD $99.00, EUR 99
Download Size: 9477 KB Platform Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003

Desk Doctor Low Resolution OSX
Desk Doctor is a new way of tackling RSI for computer workers. With Desk Doctor you avoid the chronic illnesses, like carpal tunnel syndrome and tendonitis, which are now workplace epidemics. The program deals actively with the precise parts of...

Shareware Price: USD $129.00
Download Size: 30730 KB Platform Mac OSX, Macintosh

Desk Doctor Low Resolution Win
Desk Doctor is a new way of tackling RSI for computer workers. With Desk Doctor you avoid the chronic illnesses, like carpal tunnel syndrome and tendonitis, which are now workplace epidemics. The program deals actively with the precise parts of...

Shareware Price: USD $129.00
Download Size: 22528 KB Platform Windows 98, Windows, Windows Me, Windows NT, Windows XP, Windows 2000, Windows 2003

Desk Doctor Low Resolution 1.1.9.Win
Desk Doctor is a new way of tackling RSI for computer workers. With Desk Doctor you avoid the chronic illnesses, like carpal tunnel syndrome and tendonitis, which are now workplace epidemics. The program deals actively with the precise parts of...

Shareware Price: USD $129.00
Download Size: 22528 KB Platform Windows 98, Windows, Windows Me, Windows XP, Windows NT, Windows 2000, Windows 2003

Web Based Helpdesk Add-In for MS Outlook
A web based help desk solution add-in for MS Outlook for small businesses & enterprises giving you an essential & easy to use support platform for your employees & customers. It improves efficiencies & decreases expenses, so reduces overall costs....

Shareware Price: USD $245.00
Download Size: 637 KB Platform Windows NT, Windows 2000, Windows XP, Windows 2003