EasyDesk helpdesk
EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use. A fully working trial version can be downloaded from the Download page. Registration costs just $49.0...

Shareware Price: USD $49.00
Download Size: 4884 KB Platform Windows 2000, Windows, Windows XP, Windows 2003, Windows Vista

HelpBasePro
Helpdesk software. It's all we do. At Challenge Technology, delivering the best Helpdesk and Knowledgebase solution to help you improve your helpdesk management. Whether you are looking for Helpdesk or Knowledge management software, or a...

Commercial Price: USD $735.00
Download Size: 225198 KB Platform Windows 98, Windows, Windows Me, Windows 2000, Windows XP, Windows 2003, Windows Vista

LBE Web Helpdesk
Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed...

Shareware Price: USD $950.00
Download Size: 1927 KB Platform Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000

LBE Desktop Helpdesk
Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:-...

Shareware Price: USD $900.00
Download Size: 4511 KB Platform Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000

Templates for the Hotel Helpdesk
Use Oulook as great helpdesk for customer mails to Hotels. The additional software for Reply-Butler supports you when you with the construction and also administration of the text modules for Hotel topics for your helpdesk. You'll get a preset...

Freeware Price: Free
Download Size: 245 KB Platform Windows XP, Windows NT, Windows Me, Windows 2003, Windows 2000

Templates for the Fashion Helpdesk
Test Outlook as helpdesk for customer inquiries at Fashion- and also cloth-companies. You'll get a preset folder structure with the typical subjects that occur in customer inquiries Fashion- and also cloth-companies, together with tips for...

Freeware Price: Free
Download Size: 246 KB Platform Windows XP, Windows NT, Windows Me, Windows 2003, Windows 2000

FastRequest HelpDesk
FastRequest HelpDesk- Workorder, Web form and HelpDesk software. Al-in-one. FastRequest HelpDesk is the first Work Order software or help desk software to allow the creation of customized Web forms or online service request.

Shareware Price: USD $179.00
Download Size: 48019 KB Platform Windows XP, Windows Vista, Windows NT, Windows 2003, Windows 2000

Templates for the Secretary Helpdesk
Employ Oulook as great Helpdesk-solution for customer inquiries directed at Office assistants and also registries. You will get a specified structure with the most common headlines which happen in customer inquiries Office assistants and also...

Freeware Price: Free
Download Size: 246 KB Platform Windows XP, Windows NT, Windows Me, Windows 2003, Windows 2000

Templates for Webshop Helpdesk texts
Use Outlook as powerful Helpdesk for customer enquiry directed at Webshops. The Plugin for the ReplyButler helps you at the using / creation of the text modules for Webshop topics for the helpdesk. You'll receive a predefined organisational...

Freeware Price: Free
Download Size: 24552 KB Platform Windows Me, Windows, Windows NT, Windows XP, Windows 2000, Windows 2003

EasyTrack
EasyTrack is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc. A feature of EasyTrack is its simplicity, everything is on one clear screen. It has the ability to...

Shareware Price: USD $49.00
Download Size: 3613 KB Platform Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP

ActiveXperts Helpdesk System
ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk...

Shareware Price: USD $1195.00
Download Size: 4391 KB Platform Windows XP, Windows Vista, Windows 2003, Windows 2000

Templates for Fashion Helpdesk texts
Test Outlook as convenient Helpdesk solution for customer e-mails to Clothing companies. You will get a predefined structure with the typical subjects that occur in customer e-mails Clothing companies, together with ideas for text modules that can...

Freeware Price: Free
Download Size: 24652 KB Platform Windows Me, Windows, Windows NT, Windows XP, Windows 2000, Windows 2003

SupportCalls with Outlook
An ITIL guided helpdesk with integrated asset tracking, SupportCalls system is a full featured and automated issue tracking system available right in your Outlook. Using Microsoft Exchange (can be hosted one too) as repository for storing support...

Shareware Price: USD $1500.00
Download Size: 22248 KB Platform Windows XP, Windows Vista, Windows 2003

IPI.HELPDESK 6.05.demo
Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. 7 reasons for choosing IPI.HELPDESK: 1. Price: $99.95 This is the full product price, not per user. 2. An...

Demo Price: USD $99.95
Download Size: 1597 KB Platform Windows NT, Windows, Windows XP, Windows 2000, Windows 2003, Windows Vista

Jitbit HelpDesk
Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a...

Demo Price: USD $299.00
Download Size: 542 KB Platform Windows XP, Windows Vista, Windows 2003, Windows 2000

ieSupportManager Helpdesk
ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager...

Demo Price: USD $630.00
Download Size: 15769 KB Platform Windows NT, Windows, Windows 2000, Windows XP

Reset Password Management
Less involvement of IT staffPassword reset requests form a substantial part of all helpdesk calls. Such requests often show a peak on Monday morning and during holiday seasons. Higher call volumes will not only require extra staff to cope with the...

Demo Price: USD $1.00
Download Size: 14192 KB Platform Windows XP, Windows, Windows 2000, Windows 2003

IPI.HELPDESK
Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. 7 reasons for choosing IPI.HELPDESK: 1. Price: $99.95 This is the full product price, not...

Demo Price: USD $99.95, EUR 99.95
Download Size: 1592 KB Platform Windows NT, Windows 2003, Windows 2000, Linux

TaskPool
TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Helpdesk), with partners (outsourcing), bugtracking (development) and much.

Shareware Price: USD $495.00
Download Size: 42922 KB Platform Windows XP, Windows Vista, Windows 2003, Windows 2000

Desktop Pinger
Test anything that replies on a ping (ICMP). This little stay on top application is a handy tool for the helpdesk verifying that computers and other equipment are connected and online. Desktop Pinger don't require installation, just copy it to a...

Freeware Price: Free
Download Size: 318 KB Platform Windows XP, Windows Vista, Windows 2003, Windows 2000

Help Desk-99
Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work....

Shareware Price: USD $180.00
Download Size: 5088 KB Platform Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP

Cerberus Helpdesk
Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and...

Commercial Price: USD $199.00
Download Size: 3799 KB Platform Windows NT, Windows, Windows XP, Windows 2000, Linux

StromaSoft CRM Customer Service Helpdesk - Outlook Edition
StromaSoft CRM customer service helpdesk + Sales Force Automation + Email Newsletters + Outlook Integration. A ticket is created for every work task from reviewing a document to taking a telephone message. The tickets have owners, types and...

Shareware Price: USD $199.00
Download Size: 14653 KB Platform Windows 98, Windows, Windows Me, Windows NT, Windows 2000, Windows XP

Remote Helpdesk
Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A small footprint exe only needs to be run on client computer. A single license includes...

Shareware Price: USD $395.00
Download Size: 2826 KB Platform Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003, Windows Vista

Zeta Helpdesk
The organization software ?Zeta Helpdesk? for Windows and Web offers an optimal environment with its modular software architecture for the adaptation, documentation, monitoring and payoff of external or internal support inquiries (tickets).

Freeware Price: Free
Download Size: 71905 KB Platform Windows XP, Windows, Windows 2000, Windows 2003

Textmodules for Software Support
Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. Matching text...

Freeware Price: Free
Download Size: 258 KB Platform Windows XP, Windows NT, Windows Me, Windows 2003, Windows 2000

IBN Web Project Management Software
Web Based Collaborative Intranet and Extranet Busineess Portal for Sharing Information and Files and Secure Communication. IBN includes a wide range of powerful project management collaborative tools: manage projects, upload files, follow the...

Shareware Price: USD $97.00
Download Size: 31539 KB Platform Windows XP, Windows Vista, Windows 2003

Jet Service Desk
Jet Service Desk is a high-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level...

Shareware Price: USD $174.00
Download Size: 3826 KB Platform Windows XP, Windows Vista, Windows 2003, Windows 2000

Alchemy Help Desk
Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the...

Freeware Price: Free
Download Size: 908 KB Platform Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000

Incident Tracking System
We have created a flexible, easy-to-use and easy-to-administrator Incident Tracking System. You can use this application as a: Project management issue tracking system; Helpdesk ticketing system; System support tracking system; Etc.All that is...

Demo Price: USD $39.95
Download Size: 1116 KB Platform Windows 2000, Windows, Windows XP, Windows 2003, Windows Vista