Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
Request Tracker is easy to use -- one screen records all pertinent information about a single request. Extensive search capabilities allow you to use the program's database to identify similar problems or requests that were handled in the past, making the solutions instantly available. Complete on-line documentation and context-sensitive help is provided.
Download in Progress ... please wait.
If your download does not start, please click the following link:
All Home Inventory - All Home Inventory is an easy to use database program that allows you to quickly build a permanent record of your property and its value. You may record descriptions of items, where they were purchased, when they were...
Books Program - The Books Program is a database system that allows the user to track their personal library. Use it to help organize your books -- keep track of what books you have, where they are, who wrote them, whether you have read them...
Coin Tracker - Coin Tracker is a simple but powerful database program for coin collectors to use for cataloging their collection of coins. Thirty different data fields allow you to store detailed information about each coin, including...
PMaint - PMaint allows you to quickly and easily build a database of regularly occurring preventive maintenance tasks that need to be performed for your business. Record exactly what work needs to be done, how the work should be...
Stamp Tracker - Stamp Tracker is a simple but powerful database program for stamp collectors to use for cataloging their collection of stamps. Thirty different data fields allow you to store detailed information about each stamp, including...