VersaSRS HelpDesk 3.2.3 Download by DEK Software International

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VersaSRS HelpDesk Download

Download of VersaSRS HelpDesk 3.2.3

versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...

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Dialup	(56k)	-	17 m 50 s
ISDN	(128k)	-	07 m 48 s
DSL	(512k)	-	01 m 57 s
Cable	(1024k)	-	59 s
T1	(1484k)	-	41 s

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Short Tags of DEKSI KM

Browser Based	Call Centre	Case Management	Contact Centre
Crm	Help Desk	Incident	Issue
Issue Management	Issue Tracking	Self Help	Service
Service Request	Support	Thin Client	Web Based

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